Put simply, we offer an IT management service that’s right for you. Whether you just need us to back up your configurations on a regular basis, or require a full 24-hour network management solution, we deliver. We will liaise with you to find the perfect fit for your requirements and budget, and we review our service regularly to ensure it’s working for you.
Our monitoring services make sure your infrastructure is available and performing correctly. Working seamlessly with your IT department, we will be able to nip any potential problems in the bud, helping to improve efficiency across the business. Our advanced alerting capabilities also mean that the right people will be notified at the right time about any issues that need fixing. You’ll also be able to view historic reports to assess the reliability and performance of your IT operations.
In short, Karelia’s business service management (BSM) solutions bring you the future of IT monitoring today. Management roles are evolving as the divide between business and IT rapidly disappears. Understanding how your IT services are delivered, monitoring their performance and mitigating risk are all critical to your success in this brave new world. Read more here
If you’re currently experiencing IT performance issues or are looking to upgrade your infrastructure, call on us to carry out a full audit of your current operations. We can report on your hardware inventory, network and server performance, assess how that all hangs together and much more. If you are planning to carry out an audit in-house we can supply a variety of devices and tablets to help you, from simple cable testers to sophisticated network performance and auditing tools.
With our wide experience we have valuable connections in all areas of the IT community.
People work best with people they have faith in – and we pride ourselves on being trustworthy.
We do what we say we will, on time and for a reasonable cost. You can trust us.
We respond quickly to the ever-changing world of IT and always keep you up-to-date.
We are ethical in all aspects of our business – we’re never out to make a quick buck.
We lay everything out in black and white from the start; you won’t be stung by hidden costs.